Terms & Conditions

ORDERING & DEPOSIT AMOUNT: 

To purchase a Diverse Directions Tour Package, Diverse Directions must receive a completed Tour Order Form indicating acceptance of our Terms and Conditions, as well as a deposit. Visa and MasterCard are accepted.

  • For orders received more than 60 days before the tour’s scheduled start date, the required deposit is 25% of the total amount due.
  • For orders received within 60 days of the tour’s scheduled start date, the deposit is equal to the total tour package price.

 

BALANCE PAYMENT:

For tour package orders received more than 60 days before the tour’s scheduled start date, the balance payment is due 60 days prior to the tour’s scheduled start date. Balance payments may be made by VISA, MasterCard, or personal check. Diverse Directions will charge the balance payment to the participant’s credit card on the due date (unless a personal check has been received by the due date.)

TOUR CANCELLATION AND/OR REFUNDS:

Because we incur certain non-recoverable pre-trip expenses, the enforcement of the following policy is necessary should you cancel:

  • For cancellations received more than 60 days before the tour’s scheduled start date, the participant will receive a refund of any amount paid in excess of the deposit paid.
  • For cancellations received 60 to 31 days before a tour’s scheduled start date, the participant will receive a refund of the amount paid to date, less the required deposit amount and a $100 per person administration and handling fee.
  • For cancellations received 30 or fewer days before a tour’s scheduled start date (including no shows), the participant will receive no refund of the amount paid.
  • Diverse Directions reserves the right to charge the client’s credit card for non-refundable hotel and / or bicycle reservation deposits paid on the canceled participant’s behalf.
  • Diverse Directions is not obligated to provide a refund in the event of late arrival or shortening of the tour, regardless of the cause of the delay or shortening of the tour.

INSURANCE:

Diverse Directions does not carry medical insurance on tour participants. Please be sure that you are adequately covered in the case of accident, injury, or illness during the trip. We recommend that you obtain appropriate short-term baggage, life, and trip insurance to cover any loss of property or life and to reimburse non-refundable portions of a cancelled reservation. Check your existing personal policies as to their applicability on certain trips. Any emergency evacuation costs shall be borne by the participant.

PASSPORTS AND VISAS:

The tour participant is responsible for obtaining and traveling with all government-issued documents necessary for entry into the countries in which they are touring.

USE OF AUTHORIZED AGENTS:

Diverse Directions reserves the right to use partner companies and/or independent contractors to supplement the delivery of its products and services.

BICYCLING SAFETY:

Each tour participant is required to (1) wear a helmet while cycling, (2) cycle responsibly and obey all traffic signals and signs, (3) follow the rules of the road as described in Diverse Directions’ On-Road Reference Guide, and (4) obey all local traffic laws. Any tour participant choosing to cycle with pedal clips assumes complete responsibility for their use. In the event of a tour participant’s injury or death while operating a bicycle rented from Diverse Directions or one of its authorized agents, Diverse Directions accepts no responsibility or liability for said injury or death, and tour participants agree to hold Diverse Directions harmless.

CHILDREN:

Participants under the age of 18 are welcome, but only under the supervision of a parent or legal guardian. Parents / guardians assume complete responsibility for the safety, security, and well-being of children under the age of 18 in their care.

PARTICIPANT LIABILITY:

Bike touring has many elements of risk. Be sure you are prepared to assume all risks associated with the trip before joining us. The participant is responsible for any damages to or loss (including theft) of property of Diverse Directions or that of any agent in the service of Diverse Directions while on the tour, and will be required to immediately pay for such damages or loss. The participant is responsible for sufficient insurance coverage against all claims that might arise from his / her legal responsibility and that of his / her party, such as responsibility for damages, injuries, legal procedures, and tort.

DIVERSE DIRECTIONS LIABILITY:

Diverse Directions acts only as the agent for the owners, contractors, and suppliers of materials, accommodations, and support services; and accepts no responsibility or liability for:

  • inconvenience, loss, property damage, or bodily injury resulting from delay or any kind of negligence on the part of any transportation company, hotel, or any other agent in the service of Diverse Directions or its clients, or from any third party.
  • inconvenience, loss, property damage, or bodily injury resulting from road conditions; traffic; accidents involving motorized vehicles, other cyclists or pedestrians; weather; acts of God; defects in vehicles; breakdown in equipment; late air, rail, or boat arrivals and departures; changes in schedule; quarantines; strikes; civil disturbance; government regulations; criminal activity; detention; annoyance; or acts of terrorism or war; etc. over which Diverse Directions has no control.
  • any expense incurred by tour participants such as equipment purchase, medical costs, trip cancellation insurance purchase, air ticket cancellation penalties, etc.
  • lost, damaged, or stolen property.

For these reasons the purchase of travel insurance is strongly recommended.

INTELLECTUAL PROPERTY RIGHTS:

As the producers of original written materials, Diverse Directions retains all intellectual property rights to such materials in all forms, printed and electronic. As such, the reproduction, sharing, and/or resale of Diverse Directions materials is strictly prohibited.

GENERAL:

Agreement with Diverse Directions’ Terms and Conditions indicates that you understand and agree to all Terms and Conditions contained herein. Diverse Directions reserves the right at any time to retract or change these Terms and Conditions and those expressly stated and/or implied in other literature printed or published by Diverse Directions.

ARBITRATION:

Agreement with Diverse Directions’ Terms and Conditions indicates that you agree that any claim, dispute, or controversy against Diverse Directions, its employees, and/or independent contractors shall be resolved by a binding arbitration process, and not through litigation filed in the courts.

Client Views

  • Wow! David is remarkable! Whatever seemed to go awry, whether a flat, another flat, rain or even support when I had to leave early, David had a back-up plan already developed when he sent a quick reply and made it happen! He was patient, kind and professional at all times. I recommend Diverse Directions Cycling Tours and would select them again in a heartbeat. So glad we found them.

    - Jill from the Biker Chicks on Google
  • Booking with David saved our vacation! Perfect in every way. I can't recommend David and his services more. This isn't the kind of trip you want to go it alone! David thought of all the details to ensure we had the perfect bike routes and maximized our time. His selection of inns was spot-on -- a variety of properties all different but all special (and with FANTASTIC food and amenities). Can't say enough great things.

    - CatherineP on TripAdvisor
  • We had a terrific Trip! Thank you, David, for the excellent service. The cycling itinerary, accommodations, and dining recommendations were all fabulous. It was a lovely experience and we would highly recommend it!

    - Annemarie on Google
  • Did a four day cycling trip in Southern Vermont, roughly 30 miles a day, through quaint small towns. We stayed at a charming local inn each night. David, the owner, provided us the routes to follow each day which were super. Roughly half on backroads and the other half on dirt roads which were quiet and picturesque. They collected our bags each morning to transport and were in communication each day with tips, weather and to check-in. We highly recommend to cyclists that love to get out on the bike but don't want to be bothered with logistics, planning the route and don't want to be a part of a group. Was perfect for us!

    - Michelle on Google

Read our reviews on:

Read our reviews on:

News

7 Miles from Ludlow - A Documentary

Enjoy this video:

Tour Customization to Meet Your Needs

Dear Diverse Directions, I am beginning to research a bike trip for my mother, sister and I in Vermont for the Fall. We did our own trip in Europe per-Covid and rode 25 to 30 miles / day(mom on an ...

Transportation Advice for Getting to Vermont

Dear Diverse Directions, For the cycling tour we're planning to do in June, we will most likely fly into Boston (perhaps Hartford or Burlington) and would prefer not to rent a car.  We see tha...

CYCLING ADVENTURES FOR INDEPENDENT TRAVELERS

1547 Route 131
Springfield VT 05156
802-380-0603
This email address is being protected from spambots. You need JavaScript enabled to view it.

© Copyright , Diverse Directions
All rights reserved.